When you feel you may be ready to get some care or support, just give us a call. We will help you understand your choices for you to make decisions with confidence. We discuss your options with you and your family so that you have all the information you need to determine what is the best outcome for you.

When you are ready to take the next step, we will plan a visit to meet you for a consultation to go through things in a bit more detail, especially to ascertain your preferences and needs. You may wish to introduce other healthcare professionals involved in your care to us, so as to contribute to, and be involved in your wellbeing.

Once we have all the information you have given us, we begin to formulate and devise the best Care Plan for you. We will discuss your Care Plan with you to ensure it reflects your needs. When you and your family are assured with the care to be provided, we will formalise our agreement.

You are now ready to begin your care with us. We will introduce your Care Assistant(s) to you, with whom we try to match, based on your preferences, likes and dislikes. Our Carers are trusted, fully trained professionals who will give you their utmost attention, provide you with the care you need and form a special relationship with you.